Exhibitor FAQs

  • How do I get electric, water, or other utility services in my booth?

    For information about electric, water, carpet cleaning, telephone or Internet service, cost of hanging signs or banners from the ceiling, and lead retrieval, please contact the Great Columbus Convention Center at (614) 827-2548 or exhibitorservices@columbusconventions.com or visit their site here

  • I need to organize a meeting during Cultivate. What is the procedure?

    Cultivate is the place to do business. Whether you’re planning a meeting for 2 or 200+ we have options to fit your needs. For details on meeting space and planning guidelines click here

  • What is drayage?

    Drayage is the handling of shipments and collateral materials upon their arrival at the exhibit hall. This includes:
    -Labor and equipment to marshal the vehicles.
    -Labor and equipment to unload and deliver the materials to the booth and check the shipment against the Bill of Lading.
    -Labor and equipment to pick up the empty shipping containers and load them onto trucks for storage during the show.
    -Trucks and drivers to haul the empty containers to an off-site storage facility if necessary.
    -Rental of the off-site facility if necessary.
    -Trucks and drivers to return the empty containers from the off-site storage facility to the exhibit hall at the end of the show.
    -Labor and equipment to unload the empty containers from the trucks and redeliver them to the proper booths.
    -Labor and equipment to pick up the re-packed materials, check them against the shipping papers, and re-load them into trucks for outbound shipment.
    -Labor and equipment to marshal the vehicles during the outbound movement.


  • Why is drayage so expensive?

    Labor is a critical component of the cost of providing drayage services. In many of the major convention cities, there are several trade unions that have acquired jurisdiction in the exhibit halls. To run drayage operations in the Convention Center, a contractor must first put on the payroll a Teamster dock manager, a Teamster traffic manager, and a crew of Teamsters. All this labor simply gets the shipment taken off the truck and put on the loading dock. Then, with the hiring of Teamster labor, the freight gets delivered to the booth. Frequently, this work takes place during what are overtime hours for the trades, especially the handling of the empty containers, which usually takes place throughout the night.
    A drayage operation is expensive to provide and even more so in towns with labor rates and where tight union rules exist.

    Additionally, the drayage operation has very tight constraints. A show must open on a given morning and the drayage service has only a 2- to 3-day window to perform all services.

  • What are the rules for hanging signs & banners?

    -Sign/banner hanging and theatrical rigging/lighting must be done on Thursday, July 9 or Friday, July 10. NO Signs or Banners will be hung on Saturday, July 11.

    -Standing or hanging signage cannot exceed 25 feet tall and has a weight limit of 75 pounds.

    -Free-floating Hanging Banners (hung from the ceiling but not anchored at the bottom) must be 12 feet from the booth floor (cannot reach a height greater than 25 feet).Banners must be maintained within cubic confines of booth. 

    -Anchored Banners (hung from the hall ceiling and anchored to the exhibit display) cannot not exceed 24 feet in length and must be anchored no less than 1 foot from the floor of the booth (again, cannot reach a height greater than 25 feet).Convention center personnel must be hired for installation and removal of suspended signage.

  • Can I be guaranteed my hotel of choice?

    Unfortunately, it's impossible for us to guarantee all 10,000 attendees their first hotel room of choice. We do have blocks of rooms set aside for each group of registrants. Registering as an Early Bird gives you the best opportunity for securing your top hotel pick. Please remember that since hotels have limited space, opportunity does not guarantee final outcome.

  • What is cubic content?

    Under the cubic content rule, each exhibitor may build right up to the front of their booth, up to the maximum allowable height (25 feet). There are no sight guidelines under the cubic content rule. No portion of your display or structure may extend into the aisle, including the air space above the aisle. This rule allows exhibitors to make maximum use of their booth space. See Exhibitor Rules & Regulations for complete details

  • What kind of tape may be used to secure carpeting?

    All carpet tape must be Polyken 105C and be building approved. If these requirements are not met you will be billed for damages.

  • What do I do with sold materials at the end of the event?

    1. You must provide the buyer with an itemized Bill of Sale. This form will be distributed to your exhibit space and is available at the Fern Service Desk.
    2. After the close of the show, materials must be tagged with the buyer’s name.
    3. Buyers are not able to access loading docks until 7 p.m. on Tuesday, July 14

    IMPORTANT NOTICE: Theft of materials is an issue. To prevent theft, it is recommended that exhibit personnel or buyers remain in the exhibit space until materials can be removed from the exhibit hall.

  • Can one person register and book hotels for multiple people?

    Absolutely. Please note: only 15 rooms per hotel can be booked by the same company at each of the following hotels: Hilton, Hyatt, and Crowne Plaza. Only one person per company at a time can book multiple hotel rooms.

  • Who can help with booth tear down?

    Only exhibitors are permitted on the show floor beginning at 2 p.m. on Tuesday, July 14. You MUST have your Exhibitor Badge visible at all times. You will not be able to re-enter the building without it - so if you go to your hotel room to change into other clothes for move out you MUST have your badge to get back in. 

    Exhibitors found to be releasing badges to those not registered, or wearing a badge bearing another’s name, will be barred from further entrance or exhibiting at future events.

    Note: No one under the age of 14 is permitted in the exhibit hall during non-event hours, including set-up and tear down.

  • Statement on Hemp Programming

    The December 2018 Farm Bill legalized hemp* on the national level and classified as an agricultural commodity. With its newly legal status, many growers in the ornamental horticulture industry are expressing keen interest in producing this crop. AmericanHort is excited to announce a new hemp education track at Cultivate’20 providing research and support for hemp growers in the horticulture industry. This new education track is focused on hemp production for nursery and greenhouse growers and propagators and will cover topics like hemp genetics, nutrient needs, IMP, substrates, processing, intellectual property, grower best practices, and more.

    *While hemp and marijuana are both from the Cannabis sativa plant, there is a legal distinction between the two terms based off the level of THC present in the plant. Hemp contains a THC level of 0.3% or lower. Marijuana contains between 5-35% THC and is therefore psychoactive. Marijuana remains illegal on a national level. AmericanHort is currently only providing resources for hemp production.

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